Frequently Asked Questions
Below is a list of our most frequently asked questions. Before contacting us, ensure you have read through the following.
Is there a minimum order charge?
YES - Our minimum order charge for stock springs is £10.00 (P&P+VAT is extra)
Can I mix products to get to the £10.00 minimum order charge?
YES - No Problem at all. As long as your order totals £10.00 or more before carriage and VAT.
What is the minimum charge for Postage & Packaging?
The minimum order charge for P&P is £5.50 (this can increase depending on the weight of the package) which is calculated at checkout.
What is the latest time I can order to guarantee next day delivery?
The latest time is 12 noon to guarantee next day delivery Monday to Friday (no despatches Saturday or Sunday)
Can I order for delivery outside the UK?
YES - Please email us at firstname.lastname@example.org
Free Length - The overall length of a spring in the unloaded position
Rate - Changes in load per unit of deflection, generally giving in pounds per inch (lbs/in)
Pull to Pull length (Tension Spring) - The length measured from the inside of one end loop to the other