Terms & Conditions

Welcome to entexstocksprings.co.uk

Advanex Europe Ltd. provides access to the website entexstocksprings.co.uk (the "website") and sell our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the entexstocksprings.co.uk website. By using the entexstocksprings.co.uk website, you signify your agreement that all orders are subject to the conditions stated hereunder without variation, addition or modification unless agreed in writing by a duly authorized officer of the seller. Clerical errors are subject to correction.

Conditions Relating to Your Use of entexstocksprings.co.uk

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the website.

Advanex Europe Ltd. reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Access to entexstocksprings.co.uk

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

3. Licence for website access

Advanex Europe Ltd. grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Advanex Europe Ltd. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of entexstocksprings.co.uk and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising entexstocksprings.co.uk's or its affiliates' names or trademarks without the express written consent of Advanex Europe Ltd. Any unauthorised use terminates the permission or license granted by Advanex Europe Ltd.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of entexstocksprings.co.uk as long as the link does not portray Advanex Europe Ltd, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Advanex Europe Ltd. logo or other proprietary graphic or trademark as part of the link without our express written consent.

4. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Advanex Europe Ltd, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
  • to cause annoyance, inconvenience or needless anxiety

5. Trademarks

‘Advanex’ is a registered trade name of Advanex Inc. of Japan.  ‘Entex’ is a registered trade name of Advanex Europe Ltd.

6. Our contract

When you place an order to purchase a product from entexstocksprings.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

7. Returns

If, for whatever reason, you do not require any order and wish to cancel after the order has already been dispatched from our warehouse (even if it has not been received at your premises), then we will arrange for the collection of the consignment by our carrier at your cost, which will be advised before collection.  Alternatively you can undertake to arrange the return at your own cost, in this event we will send you a returns label to affix to the package(s).

If you wish to return any order or part order because you have received the wrong items or they have been damaged in transit then we will arrange for the collection of the consignment by our carrier at our cost.

In either of the above situations it is your responsibility to ensure that the consignment package(s) are in a suitable condition for transit (i.e. are packaged up securely), and are available for our carrier to collect.

All returns must be notified to us within 14 days of delivery to your premises.

8. Pricing and availability

Our website is organised so that any product that is displayed should be in stock at our warehouse.  When a product is out of stock it does not appear on the site.  However, it is not possible absolutely to guarantee that any product shown is in stock in the quantity required. We cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Occasionally, a small number of the products on the website may be mispriced. However we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

All prices are exclusive of VAT unless stated otherwise.

9. Disclaimers

The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the entexstocksprings.co.uk website and cannot provide any representation that using the Website will be error free.

10.Third Parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

11. Customs

This website is intended for use within the UK only.

12. Health & Safety

By purchasing any product from entexstocksprings.co.uk, you acknowledge that you are qualified to use the product in a safe and secure manner and will fully comply with all current statutory regulations and laws.  It is your responsibility to be aware of any regulations and/or restrictions relating to the use of any product purchased from us, it is not our responsibility to ensure or verify that you are aware of such regulations and /or restrictions.

13. Children

entexstocksprings.co.uk does not sell products for purchase by children.

14. Electronic communications

When you visit entexstocksprings.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

16. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

17.Conditions of Sale


The seller reserves the right to cancel or delay completion of work or delivery of the goods in the case of war, civil insurrection, riot, Governmental regulation, fires, floods, accidents, strikes and other causes beyond the seller’s control without incurring liability therefore.

Orders may be cancelled or deliveries deferred only with the seller’s consent. In addition, reduction in quantities may, at the seller’s option, result in retroactive price adjustments to the prevailing unit price for the reduced quantities.


The seller warrants the products to be free from defect in material and workmanship, but limits its obligation hereunder to replacing, f.o.b. to the seller’s plants, products which are returned, at the buyer’s expense, within six months of receipt by the buyer and which the seller finds to be defective. The buyer shall not rely upon any representation as to quality of the products or as to the fitness for any particular purpose unless the same has been made by the seller in writing. All other warranties conditions and representations expressed, implied or statutory are excluded (so far in the case of representations as such representations can lawfully be excluded).


We will not be responsible under any circumstances for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss or special damages, arising from any aspect of our service or lapse from expected levels of service, for example late or damaged or incorrect delivery.


Unless otherwise stated, all prices quoted are subject to confirmation on receipt of the order. The seller reserves the right to revise its price in the event of increases in costs between date of confirmation of the order and date of delivery to the customer.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

19.Governing law and jurisdiction

The Contract shall be governed by the laws of England and Wales and the parties hereby

submit to the exclusive jurisdiction of the Courts of England and Wales.

20. Our details

entexstocksprings.co.uk is a trading name for Advanex Europe Ltd.  This website is owned and operated by Advanex Europe Ltd.,

Glaisdale Drive,






Know your dimensions?